Equestroom's distribution centers are located in the United States (Michigan). We fulfill all of the North America orders (Canada, USA, Mexico) from our Michigan warehouse.
For USA & Canada Orders:
Shipping within USA takes 1-3 business days (depending on your area). Shipping to Hawaii and Alaska takes 5-7 business days.
We use the fastest and the most affordable carrier for your shipping zone (USPS, FEDEX and UPS).
Shipping to Canada takes 7-12 business days and is done vis USPS Priority Mail International.
After your order is placed, depending on the time of the day, it will be shipped out either the same day or the next day. Our cut off time is 17:00 EST.
If you wish to make changes to your order, email us at: firstname.lastname@example.org
You may be able to do changes before 12 pm EST.
After your order is shipped you will receive an automated confirmation with the tracking number and the carrier name. You will be able to track the parcel's movement by clicking the tracking number link or using the number directly on the carrier's website.