Equestroom's distribution centers are located the United States (Michigan) and The Netherlands (Helmond). We fulfill all of the North America orders (Canada, USA, Mexico) from our Michigan warehouse.
We fulfill all of our European orders from our location in the Netherlands.
For USA & Canada Orders:
Shipping within USA takes 1-3 business days (depending on your area). Shipping to Hawaii and Alaska takes 5-7 business days.
We use the fastest and the most affordable carrier for your shipping zone (USPS, FEDEX and UPS).
Shipping to Canada takes 7-12 business days and is done vis USPS Priority Mail International.
After your order is placed, depending on the time of the day, it will be shipped out either the same day or the next day. Our cut off time is 17:00 EST.
If you wish to make changes to your order, you can call us : +1 786 591 79 82
You may be able to do changes before 12 pm EST.
After your order is shipped you will receive an automated confirmation with the tracking number and the carrier name. You will be able to track the parcel's movement by clicking the tracking number link or using the number directly on the carrier's website.
For EU Orders:
Our processing times are 1-2 business days. Our shipping times vary from 1-7 business days (depending on the country).
Shipping within the EU and the European continent depends on your country and it can take 1-7 business days:
In order to track your package please, use this website and the reference number provided to you via email:
Here are the approximate transit times by country. Please note, these are business days:
Our European warehouse is located in The Netherlands, Helmond. We ship packages to the following countries:
If you are unsure about transit times in your country please contact us via chat or email : firstname.lastname@example.org